I’m a huge fan of the Passenger’s Bill of Rights.
After the Valentine’s Day flight delays there’s been a new surge of support for legislation that put the best interests of the passengers on par with the interests of all the other players in aviation. With The WSJ reporting today that we have a rough summer ahead, support should build even further.
As managers we so often have to fly and we all have travel nightmares to share. This winter I sat on a runway in Columbus for four hours only to get to Chicago and sit on the tarmac another 2 hours. (yes, I am quite thankful we made it but go with me here)
A few years ago I flew from SF to Chicago in a 747 that was diverted to Milwaukee due to weather and ground congestion. When a big plane like that lands it has to be fueled. The problem we faced however was that after making our way from #17 in line for fueling, we learned that the fuel station had run dry. We had to wait for a fuel truck. They couldn’t disembark our plane in Milwaukee because they didn’t have gate equipment for a 747. Seven hours later without food, drink or approachable bathrooms we took off for Chicago. Total time on the plane….13 hours. I hope you won’t blame me for ripping the United banner off the wall upon arrival that night and kicking over a trash can.
Anyway…The Legislation is a good thing. Three hours on the tarmac tops and the plane must go back to a gate.
In a perfect world I’d like add a few things…
- No Mexican Food allowed. Bring whatever you like on the plane..but please no Mexican food. It just doesn’t smell right after two hours at 30,000 feet.
- Next…if you’re in coach you should not be able to fully recline without giving thoughtful consideration to the size of the person behind you.
- Finally…let’s ban airline food entirely. Why even try? We’ll bring our own food sans the La Salsa Burritos, of course. Have you noticed how great it is without that food cart? I even think the flight crews are happier now that they don’t have to push that god-awful, dirty metal box down the aisles. Think about it…the local roach coach in my neighborhood has better shine on it and that thing is outside!
To learn more about the Passenger’s Bill of Rights, sign the petition and donate, visit these two great sites:
If you’d like to share your own stories, you can do so on this one here.
Or like me…get a Blog and piss off your friends who love Mexican food.